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FRED Collaborative Work Areas > IT > Discussion > Patron problem report unable to save to CD  

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Started: 5/8/2009 11:16 AM
Picture: Susan Staples
Susan Staples
Patron problem report unable to save to CD
Subject: You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive This is a problem that a patron reported at Farr. As it turns out, Office 2003 cannot save a file to CD-R. The file must first be saved to the hard drive or other non-optical media and then recorded with suitable CD-writing software. http://support.microsoft.com/kb/905431 WORKAROUND: have the patron save the file to the desktop and then move/copy it to the CD drive