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FRED Collaborative Work Areas > Operating Principles
Page Owner: E Rosenfeld

Policies, procedures, operating principles and more........

HPLD Mission: connecting out communities to information, inspiration and entertainment for life.

HPLD Vision:   To build a solid reputation, increase overall participation and unite residents by being so connected to our communities that the library:  bcomes everyone's first and best choice for lifelong learning, is seen as a necessary and important asset, is c community destination and gathering place


HPLD Operating Principles
1) On a daily basis the library anticipates and meets community needs
2) No HPLD community goes unserved
3) HPLD service delivery aligns with individual patron preferences
4) HPLD patrons find what they need at first contact
5) We continuously innovate
5) We never say no

 Announcements

More About Never Say No 
by Susan Staples
 1/23/2009 5:54 PM
 

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 Shared Documents

Folder: StatisticsStatisticsSusan Staples
Folder: Operating Principle Articles2008Operating Principle Articles2008Elena Rosenfeld
Folder: POLICIES AND PROCEDURESPOLICIES AND PROCEDURESSusan Staples
Strategic Plan 2012-2014.pdfStrategic Plan 2012-2014Gail Craig
BOT MFS HPLD FY2010.xlsxBOT MFS HPLD FY2010Andrew Romero
2010 Fines and Fees List-Posted.docx2010 Fines and Fees List-PostedElena Rosenfeld
HPLD 2009-2011 Strategic Plan.pdfHPLD 2009-2011 Strategic PlanSusan Staples

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