FRED Collaborative Work Areas

Operating Principles

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Erie Cmomunity Development

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FRED Collaborative Work Areas > Operating Principles

Page Owner: E Rosenfeld

Policies, procedures, operating principles and more........

HPLD Mission: connecting out communities to information, inspiration and entertainment for life.

HPLD Vision: To build a solid reputation, increase overall participation and unite residents by being so connected to our communities that the library: bcomes everyone's first and best choice for lifelong learning, is seen as a necessary and important asset, is c community destination and gathering place

HPLD Operating Principles
1) On a daily basis the library anticipates and meets community needs
2) No HPLD community goes unserved
3) HPLD service delivery aligns with individual patron preferences
4) HPLD patrons find what they need at first contact
5) We continuously innovate
5) We never say no

Announcements

More About Never Say No by Susan Staples	1/23/2009 5:54 PM

What's New

	statistics overview.mht		5/12/2010
	2010 Fines and Fees List-Posted.docx		4/27/2010
	Policy-Procedures Update Summary-Staff2010.docx		3/17/2010
	Policies-Procedures-Staff2010.docx		3/17/2010
	More About Never Say No		1/23/2009