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Operating Principles

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FRED Collaborative Work Areas > Operating Principles
Page Owner: E Rosenfeld

Policies, procedures, operating principles and more........

HPLD Mission: connecting out communities to information, inspiration and entertainment for life.

HPLD Vision:   To build a solid reputation, increase overall participation and unite residents by being so connected to our communities that the library:  bcomes everyone's first and best choice for lifelong learning, is seen as a necessary and important asset, is c community destination and gathering place


HPLD Operating Principles
1) On a daily basis the library anticipates and meets community needs
2) No HPLD community goes unserved
3) HPLD service delivery aligns with individual patron preferences
4) HPLD patrons find what they need at first contact
5) We continuously innovate
5) We never say no

 Announcements

More About Never Say No 
by Susan Staples
 1/23/2009 5:54 PM
 

 What's New

 Shared Documents

Folder: StaffStaffSusan Staples
Procedures for replacement items_FINAL_082211.pdfProcedures for replacement items_FINAL_082211Terri Mondschein
2010Procurement Card ManualUPDATED.doc2010Procurement Card ManualUPDATEDElena Rosenfeld
Policies-Procedures-Staff2011.docxPolicies-Procedures-Staff2011Elena Rosenfeld
Request_for_Reconsideration.pdfRequest_for_ReconsiderationCameron Duff
2010 Fines and Fees List-Posted.docx2010 Fines and Fees List-PostedElena Rosenfeld

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